Banks invest heavily in product development, security and controls, and relationship management in order to provide the best experiences for their customers. In a budget focused market, however, competitive pricing remains a key corporate driver in bank selection, so banks must maintain vigilance around their pricing models to keep their edge.
Bank Staff Training
You hire great people who are great at sales. Most, however, have gaps in their knowledge about cash management and treasury, restricting their success. Our training courses are designed to be effective, engaging, and targeted. Your staff will understand and apply their training, and you’ll see the results in their client interactions.
Are your sales and relationship management staff the most trusted advisors of your top clients? You’d love to know that when your clients reach an impasse or need help, the first call is to your team, every time. How can you hope to reach that level of trust with a client when most of your team is only focused on the bank’s products and solutions?
Your sales officers must hire representatives who need a thorough understanding of what really drives your corporate and commercial treasury clients. Your key clients and prospects are very busy. Your bank probably extends them credit, so your sales team can usually get an audience out of their sense of obligation. This only provides a very limited window, and making that time count is top priority—moving the meeting from ‘obligation’ to engagement. Through excellent and unique training, you can empower your sales team with techniques to learn your treasury clients’ goals and identify what stands in their way. They will present meaningful solutions to clients, or at least have an educated conversation—the first step down a path to a solution and a deeper relationship.
A meaningful sales process will move you from the banker who pops in every few months to a trusted advisor. Strategic Treasurer’s senior consultants provide a unique, two-track training system to help you develop this process. As former practitioners, bankers, and consultants, they offer unique insights that only a 360º perspective can afford. How are you going to reach your aggressive new goals each year?
Sometimes your team makes a sale, but it seems like the implementation never starts, and therefore the expected revenue never materializes. Strategic Treasurer can work on your client’s behalf to get a stagnant process moving.
Your client onboarding group is ready to help and does help in any and every way they can. However, the client has other obligations, numerous activities, and ample distractions. Dates keep slipping and goals are not met although reasons are given. Too much time is spent chasing, chasing, and chasing…
In other instances, the implementation process may begin, but the services are under-implemented, left at only 50–75% of the expected level. The client declares a project to be complete when it is only partially implemented. The client is exhausted and has three other fires and two other projects that need work as well. This delays the project and lowers their satisfaction level.
As a result of all these delays, your team experiences loss across many spectrums—less revenue than was expected comes in; revenue is also lost as dates continue to slip and resources are required to pour more of their time into the project. All this adds up to an overall loss of profit for the bank.
Our team of experienced onboarders and implementers can help. We can meet with your client and help to establish a reasonable plan, distributing the work that needs to be accomplished on the client side between their team and ours. Oftentimes, with a little bit of background information, our team can complete many tasks and get things moving rapidly. You’ll quickly find your time to revenue decreased when partnering with our team.
Strategic Treasurer hosts multiple webinar presentations annually, each addressing key areas of compliance, finance, or treasury. Webinars provide attendees with up-to-date, accurate information on the addressed topic, as well as key findings from surveys, analyst reports, and projects. Typically, webinars are co-hosted by solutions providers, who are able to provide additional insight and content from an alternate viewpoint. Webinars also provide the opportunity for attendees to earn free CTP credits.
Strategic Treasurer provides quality primary market research through our annual surveys. These surveys are distributed for participation to our active contacts—all treasury and finance professionals. The results are calibrated and released in our survey results reports and webinars. This research provides a solid foundation from which we can advise. Practitioners are able to see how their firms align in comparison to others, which can be helpful in determining if your organization is on track, ahead of the curve, or lagging in a particular area.
Data is the new currency in the B2B payment industry, but many organizations struggle to harness its full potential. Manual, inconsistent, or inaccurate cash application and forecasting methods can lead to poor payment visibility, increased costs, and missed business opportunities. How can you transform your treasury role from a service provider to a strategic advisor, enabling smarter business decisions with data-informed actions?
Join Deluxe’s Executive Director of Receivables Patrick Moye and Strategic Treasurer’s Craig Jeffery for a discussion on how powerful data and cash forecasting can be in the B2B payments industry. In this webinar, we’ll cover:
• The common pitfalls of existing data processing and resistance to change.
• How to transform your treasury role from a service provider to a strategic advisor.
• Steps to improving forecasting cash applications.
Don’t miss this chance to learn more about the power of data and the actions your business can take to succeed.
[Atlanta, GA] February 13, 2024 — Strategic Treasurer and Allspring Global Investments recently released the Liquidity Risk Survey Results Report. This survey’s questions probed 160 treasury and finance professionals on key aspects of their liquidity risk management. Details were gathered about the respondents’ views, practices, drivers, challenges, and plans surrounding liquidity risk.
All excellent companies are intentional in optimizing working capital. Technology can be an important tool in working capital initiatives, whether through driving up efficiency in the cash conversion cycle (CCC) or by offering supply chain finance (SCF). This webinar will cover SCF and CCC automation solutions, explaining what they do, the factors driving their adoption, different SCF models, and the leading practices for implementing these types of solutions. This includes a discussion of working capital councils, eliminating competing KPIs, and improving supplier participation.
Survey Results Liquidity Risk The 2023 Liquidity Risk survey, presented with Allspring, polled treasury and finance practitioners on how they are evaluating current liquidity risk mitigation processes. We asked questions on macroeconomic changes and new regulations as...
Many treasury departments cope with high levels of complexity surrounding their bank data and payments. As companies grow, this complexity can quickly become too difficult to manage with portals and manual processes. This webinar will discuss how treasury aggregators (TA) address complexity by automating time-consuming tasks and supporting efficient and controlled operations. Additional topics will include the role of a treasury aggregator within the larger treasury technology landscape, factors affecting the future of treasury aggregators, and leading practices for successfully implementing a TA.
In this webinar in the Short-Term Investing Series, Federated Hermes and Strategic Treasurer will discuss the Federal Reserve’s recent actions and the implications this has on short-term investing. After holding rates steady again in December, and with the Fed now telegraphing an expectation of moving to three rate decreases in 2024, it is important to act wisely. Join the dialogue the day after the Fed’s January policy meeting to hear key factors that can be used to calibrate actions and decisions for investors in pursuing attractive returns in this environment.