Strategic Treasurer works with banks to determine the pricing models they should offer to their corporate clients. Banks want to offer competitive pricing to their clients while still maintaining a healthy margin so they can continue to develop and provide leading solutions. Understanding corporate expectations can bring bank pricing ranges in line with competitive flow.
Banks invest heavily in product development, security and controls, and relationship management in order to provide the best experiences for their customers. In a budget focused market, however, competitive pricing remains a key corporate driver in bank selection, so banks must maintain vigilance around their pricing models to keep their edge.
Bank Staff Training
You hire great people who are great at sales. Most, however, have gaps in their knowledge about cash management and treasury, restricting their success. Our training courses are designed to be effective, engaging, and targeted—your staff will understand and apply their training, and you’ll see the results in their client interactions.
Are your sales and relationship management staff the most trusted advisors of your top clients? You’d love to know that when your clients reach an impasse or need help, the first call is to your team. Every time. How can you hope to reach that level of trust with a client when most of your team is only focused on the bank’s products and solutions?
Your sales officers must hire representatives who need a thorough understanding of what really drives your corporate and commercial treasury clients. Your key clients and prospects are very busy. Your bank probably extends them credit, so your sales team can usually get an audience out of their sense of obligation. This only provides a very limited window, and making that time count is top priority—moving the meeting from ‘obligation’ to engagement. Through excellent and unique training, you can empower your sales team with techniques to learn your treasury clients’ goals and identify what stands in their way. They will present meaningful solutions to clients, or at least, have an educated conversation—the first step down a path to a solution and a deeper relationship.
A meaningful sales process will move you from the banker who pops in every few months to a trusted advisor. Strategic Treasurer’s senior consultants provide a unique, two-track training system to help you develop this process. As former practitioners, bankers and consultants, they offer unique insights that only a 360º perspective can afford. How are you going to reach your aggressive new goals each year?
Sometimes your team makes a sale, but it seems like the implementation never starts, and therefore the expected revenue never materializes. Strategic Treasurer can work on your client’s behalf to get a stagnant process moving.
Your client onboarding group is ready to help and does help in any and every way they can. However, the client has other obligations, numerous activities, and ample distractions. Dates keep slipping and goals are not met although reasons are given. Too much time is spent chasing, chasing and chasing…
In other instances, the implementation process may begin, but the services is under-implemented, left at only 50 – 75% of the expected level. The client declares a project to be complete when it is only partially implemented. The client is exhausted and has three other fires and two other projects that need work as well. This delays the project and lowers their satisfaction level.
As a result of all these delays, your team experiences loss across many spectrums—less revenue than was expected comes in; revenue is also lost as dates continue to slip and resources are required to pour more of their time into the project. All this adds up to an overall loss of profit for the bank.
Our team of experienced onboarders and implementers can help—we can meet with your client and help to establish a reasonable plan, distributing the work which needs to be accomplished on the client side between their team and ours. Oftentimes, with a little bit of background information, our team can complete many tasks and get things moving rapidly. You’ll quickly find your time to revenue decreased when partnering with our team.
Strategic Treasurer hosts multiple webinar presentations annually, each addressing key areas of compliance, finance, or treasury. Webinars provide attendees with up-to-date, accurate information on the addressed topic, as well as key findings from surveys, analyst reports and projects. Typically, webinars are co-hosted by solutions providers, who are able to provide additional insight and content from an alternate viewpoint. Webinars also provide the opportunity for attendees to earn free CTP credits.
Strategic Treasurer provides quality primary market research through our annual surveys. These surveys are distributed for participation to our active contacts—all treasury professionals. The results are calibrated and released in our survey results webinars. This research provides a solid foundation from which we can advise. Practitioners are able to see how their firms align in comparison to others, which can be helpful in determining if your organization is on track, ahead of the curve, or lagging in a particular area.
Curious about treasury talent trends and how they may impact your career? Craig Jeffery interviews Treasury Talent Founder and Director Simon Lynch on shifting landscapes across the industry on a global scale. Topics of discussion cover the rise of treasury roles among non-bank lenders, the executive demand for relational soft skills in a data-driven world, and the predictions you need for a successful future in treasury.
You’ve read our analyst reports, attended our webinars, and listened to our podcasts, but have you ever seen our e-books? We’re offering yet another resource to keep you informed.
Download today for in-depth coverage on these timely topics in treasury.
Does managing bank fees seem like a daunting endeavor? Strategic Treasurer’s Managing Partner Craig Jeffery sits down with Senior Treasury Consultant Stephanie Villatoro to discuss the necessity of regular management review, the importance of fee differentiation, and the value of market awareness on both an international and domestic level. Listen in to find out how to maintain proper bank fee oversight.
Join our upcoming webinar to learn how Strategic Treasurer’s cloud-based Secure Training courses are specifically designed to train your treasury and payments staff on leading fraud prevention practices, vulnerability management and increased security controls, to protect your organization from costly corporate payment attacks!
Craig Jeffery of the Treasury Update Podcast talks with Mike Zack of GTreasury on the key factors of forecasting success. With a step-by-step approach, they discuss how to systematize your forecast, avoid pitfalls, enhance global visibility and maybe even reduce fraud losses. Listen in to find out how you can better position your organization for success.
In an environment where the expectations placed upon treasury continue to grow, practitioners must learn how to develop an effective business case for acquiring enhanced technology and be able to discern one solution from another in today’s competitive technology market.