Financial Services Institutions
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Pricing Analysis
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Banks invest heavily in product development, security and controls, and relationship management in order to provide the best experiences for their customers. In a budget focused market, however, competitive pricing remains a key corporate driver in bank selection, so banks must maintain vigilance around their pricing models to keep their edge.
Bank Staff Training
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You hire great people who are great at sales. Most, however, have gaps in their knowledge about cash management and treasury, restricting their success. Our training courses are designed to be effective, engaging, and targeted. Your staff will understand and apply their training, and you’ll see the results in their client interactions.
Are your sales and relationship management staff the most trusted advisors of your top clients? You’d love to know that when your clients reach an impasse or need help, the first call is to your team, every time. How can you hope to reach that level of trust with a client when most of your team is only focused on the bank’s products and solutions?
Your sales officers must hire representatives who need a thorough understanding of what really drives your corporate and commercial treasury clients. Your key clients and prospects are very busy. Your bank probably extends them credit, so your sales team can usually get an audience out of their sense of obligation. This only provides a very limited window, and making that time count is top priority—moving the meeting from ‘obligation’ to engagement. Through excellent and unique training, you can empower your sales team with techniques to learn your treasury clients’ goals and identify what stands in their way. They will present meaningful solutions to clients, or at least have an educated conversation—the first step down a path to a solution and a deeper relationship.
A meaningful sales process will move you from the banker who pops in every few months to a trusted advisor. Strategic Treasurer’s senior consultants provide a unique, two-track training system to help you develop this process. As former practitioners, bankers, and consultants, they offer unique insights that only a 360º perspective can afford. How are you going to reach your aggressive new goals each year?
Time-to-Revenue
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Sometimes your team makes a sale, but it seems like the implementation never starts, and therefore the expected revenue never materializes. Strategic Treasurer can work on your client’s behalf to get a stagnant process moving.
Your client onboarding group is ready to help and does help in any and every way they can. However, the client has other obligations, numerous activities, and ample distractions. Dates keep slipping and goals are not met although reasons are given. Too much time is spent chasing, chasing, and chasing…
In other instances, the implementation process may begin, but the services are under-implemented, left at only 50–75% of the expected level. The client declares a project to be complete when it is only partially implemented. The client is exhausted and has three other fires and two other projects that need work as well. This delays the project and lowers their satisfaction level.
As a result of all these delays, your team experiences loss across many spectrums—less revenue than was expected comes in; revenue is also lost as dates continue to slip and resources are required to pour more of their time into the project. All this adds up to an overall loss of profit for the bank.
Our team of experienced onboarders and implementers can help. We can meet with your client and help to establish a reasonable plan, distributing the work that needs to be accomplished on the client side between their team and ours. Oftentimes, with a little bit of background information, our team can complete many tasks and get things moving rapidly. You’ll quickly find your time to revenue decreased when partnering with our team.
Partnership Opportunities
Webinars
Strategic Treasurer hosts multiple webinar presentations annually, each addressing key areas of compliance, finance, or treasury. Webinars provide attendees with up-to-date, accurate information on the addressed topic, as well as key findings from surveys, analyst reports, and projects. Typically, webinars are co-hosted by solutions providers, who are able to provide additional insight and content from an alternate viewpoint. Webinars also provide the opportunity for attendees to earn free CTP credits.
Surveys
Strategic Treasurer provides quality primary market research through our annual surveys. These surveys are distributed for participation to our active contacts—all treasury and finance professionals. The results are calibrated and released in our survey results reports and webinars. This research provides a solid foundation from which we can advise. Practitioners are able to see how their firms align in comparison to others, which can be helpful in determining if your organization is on track, ahead of the curve, or lagging in a particular area.
Podcast
Webinar: 2023 Treasury Fraud & Controls Survey Results | April 4
The Treasury Fraud and Controls Survey studies the current state of fraud experience, security
measures, and plans for the future. The 2023 results provide valuable data on multiple elements
impacting corporate fraud and security, including most commonly experienced fraud types, trends in
control measures and training policies, investment plans for prevention and detection technology, and
more. This webinar will highlight and discuss some of the key findings from this year’s research, covering
topics such as the following:
• Views of the fraud threat level and corporate security position
• Fraud types and rates of loss and attack
• Security practices and controls employed
• Types of cyber security technology currently employed
• Expected investments in security & fraud prevention technology
Webinar: Bank Fee Management Webinar Series: ECR and Fee Optimization
Companies are well-served by understanding the competitive position of interest rates, ECR, and bank fees in times of stability. It is far more urgent in times of rapid change and high volatility that treasury groups monitor this activity more closely and secure competitive rates quickly. As the steward of good bank management, today’s treasurer wants to feel confident that the team is optimizing bank relationships, including fee structure. Being armed with data allows you to have a reasonable discussion with your banker about the overall compensation you are providing them. Any relationship with your bank includes a number of crucial factors, and not just fees alone. Key factors include the level of credit extended; advice and guidance provided; services and service level delivered; commitment to the relationship; fees, rates, and overall compensation. Strategic Treasurer’s series on bank fee management will educate the profession on the following: Fair transparent market pricing and data for reasonable discussions with your banks.Tracking ECR to make good investment/budget decisions.How has ECR been changing generally and with the rates paid to banks?How delayed ECR movements or shifts are, if at all?Optimizing your service lineup for efficiency and controls.Reducing fees by eliminating unnecessary services.Ensuring fee spend matches banking priorities (share of wallet).
Webinar: Analyst Report Series: Supply Chain Finance & Cash Conversion Cycle | March 16
Optimizing working capital, driving up efficiency in the cash conversion cycle (CCC), and supporting vital suppliers are all important to many companies today – but they are also all difficult. However, several types of technology solutions can help further these goals, notably supply chain finance (SCF) solutions and those addressing various portions of the CCC. This webinar will cover the pain points these solutions address, the various SCF models, the navigation of supplier participation issues, the problem of competing KPIs within the CCC, and the use of working capital councils to improve these areas.
Webinar: Thriving in Uncertain Times | February 16
You’ll hear industry experts discuss how you can pull the right levers to keep your business growing. This is a special, live-streamed webinar from Craig Jeffery’s panel discussion at the 2023 Working Capital Leadership Conference in Orlando, FL.
Webinar: Analyst Report Series: Treasury Aggregators | February 16
Treasury departments require massive amounts of connectivity both to internal and external groups. As the company meets with changes and growth, these connectivity needs result in heightened complexity. From payment types and formats to compliance and fraud, this complexity can become overwhelming for treasury staff. This webinar will discuss how treasury aggregators (TA) address these pain points by supporting efficient and controlled operations even in the midst of complexity. Additional topics will include the role of a treasury aggregator within the larger treasury technology landscape, factors affecting the future of aggregation, and leading practices for successfully implementing a TA.
Webinar: Evolving Payments: From Making Payments Globally to Virtual Cards | January 31
The payments landscape has been evolving more rapidly of late. Handling these changes has been a significant challenge, but newer payment types have also brought new opportunities and benefits. This session will cover the experiences, expectations, and plans of payment and treasury professionals. Companies are adapting in order to better manage payments across a range of geographies and currencies. Meanwhile, the scope and scale of fraud has sped the rise of virtual cards. This session will expand on the results and implications of two payment-related surveys.
