Survey Results

B2B Payments

In 2019, Strategic Treasurer’s B2B Payments survey, developed in partnership with Bottomline Technologies, sought to understand the shifting technologies, strategies, and practices used by organizations across the Business-to-Business (B2B) payments landscape. This study provides valuable insights related to the overall payments complexity and challenges being experienced by practitioners within the treasury and finance environment, and also sheds light on the unique solutions and tactics employed by organizations to optimize payment processes and maximize efficiency.

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Depth of Coverage

The roughly 80 questions broken out across corporate and bank respondents covered many areas, including:

  • Mobile Payments
  • Planned Technology Spend
  • Payment Security
  • Bank & Fintech Payment Solutions Landscape
  • Treasury, AP, & AR Payment Challenges

Results Infographic

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Key Findings At-A-Glance

There was extensive data captured through this survey. Here is an overview of what we found most interesting. If any of these topics pique your interest, you can download the report for free using the form below, or reach out to us for more information.

B2B Solutions Landscape – Fintech Partnerships Drive Growth

1. 1 in 3 Corporates Plan to Expand Use of Fintech Payment Solutions
2. Banks Increasingly Partner with Fintechs to Enhance Client Satisfaction
3. Banks & Corporates Agree That APIs are a Game Changer

Faster & Emerging Payments

4. B2B Payments – Win, Place, Show: RTP, Same-Day ACH, & Blockchain
5. B2C Payments Innovation is Turning Corporate Heads
6. Mobile Payment Apps Build Strong Momentum, but Face Headwinds

Treasury, AP, & AR Payment Challenges

7. Treasury’s Top Payment Challenges are Fraud & Manual Processes
8. AP’s Top Payment Challenges are Bank Account Details & Invoice Processing
9. Small Firms Optimize Receivables, Large Firms Prioritize Payables
10. Cash Forecasting, Invoice Processing, & Pmt. Reconciliation Most Inefficient Financial Workflows

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Thank you for your interest in our research.  Upon submission, you will be sent a link to access the report. It can take a few minutes to receive the email. If you encounter any issues, please don’t hesitate to reach out to our team.