Episode 407
Collection Modernization for Treasurers and AR Teams (Deluxe)
In this episode, Craig Jeffery speaks with Dave Boyce of Deluxe about modernizing collections and lockbox processes. They discuss the continued role of checks, why lockbox volumes are declining but not disappearing, and how modernization requires shifting from simple deposit services to data-driven accounts receivable automation. The conversation highlights the importance of data capture, exception handling, and integrating systems through APIs to enable real-time validation and posting. They also emphasize that organizations should rethink lockboxes as part of a broader receivables strategy rather than a standalone legacy process.
Host:
Craig Jeffery, Strategic Treasurer
Speaker:
Dave Boyce, Deluxe
Subscribe to the Treasury Update Podcast on your favorite app!
Related Resources
Leading Practices in Treasury
In this ebook, both new and experienced treasury professionals will find practical, focused recommendations and considerations to help hone their skills. With fine-tuned leading practices for bank relationship management, bank account architecture, forecasting, compliance, managing unknown risks, and more, this guide offers tried and true approaches that will help you and your organization thrive.
Strategies for Successful Implementations: What’s Critical Beyond Technology with Deluxe
In this episode, Craig Jeffery talks with Garry Capers of Deluxe about what really drives successful treasury implementations. They explore the roles of people, process, planning, and change management, going well beyond the technology itself. How can teams ensure smoother go-lives, user adoption, and long-term impact? Listen in for practical insights and leadership-level strategy.
