Episode 414
The Hidden Costs of Complexity in Treasury Operations
In this episode, Paul Galloway speaks with Craig Jeffery of Strategic Treasurer about operational complexity in treasury and the hidden costs it creates over time. They discuss how growth, acquisitions, new payment rails, evolving regulations, and fragmented systems contribute to increasing complexity across treasury operations. The conversation explores the impact of manual processes, defects, inefficient workflows, data fragmentation, and poor process design, while emphasizing the importance of end-to-end visibility, standardization, automation, and scalable controls to improve efficiency and reduce operational risk.
Host:
Paul Galloway, Strategic Treasurer
Speaker:
Craig Jeffery, Strategic Treasurer
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Workshop Series: Superintending Payments
As new payment rails emerge, security threats intensify, and cross-border activity grows more intricate, treasurers are increasingly responsible for supervising payment strategy and risk, even when execution is distributed across teams and systems. This live, three-hour workshop will examine the treasurer’s role as superintendent of payments, covering real-time payment rails such as RTP and FedNow, approaches to strengthening payment security, and key considerations in managing cross-border payments and FX activity. Attendees will gain practical frameworks for overseeing payments and strengthening organizational control and efficiency in a rapidly evolving environment.
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