In this episode, Craig Jeffery talks with Tom Gavaghan about Kyriba’s new Trusted AI, or TAI, and how agent-based AI is evolving in treasury. They explore the differences between machine learning, generative AI, and agentic AI and discuss how tools like TAI are being trained to act like analysts with built-in workflows and controls. How will this reshape treasury operations? Tune in to find out.
If the customer is always right, but their expectations change over time and by age cohort, how can we understand what optimized customer service looks like? How will that vary over time for commercial and corporate customers of banks? Service-channel preferences are shaped by task type, urgency, frustration level, and speed of response. When do customers prefer self-service, AI/chatbot assistance, or direct human interaction? With insights from the treasury and banking industries, this webinar will explore how treasury professionals can evaluate and influence these dynamics to strengthen their organization’s banking relationships and service outcomes.
This webinar will explore how AI-powered tools can unlock receivables and strengthen working capital. Attendees will learn how automation can drive more predictable cash flows, lower days sales outstanding (DSO), and reduce bad debt through improved credit and collections practices. The session will also highlight strategies for evaluating solutions to ensure they align with organizational needs and support long-term scalability.
In this episode, Craig Jeffery talks with Garry Capers of Deluxe about what really drives successful treasury implementations. They explore the roles of people, process, planning, and change management, going well beyond the technology itself. How can teams ensure smoother go-lives, user adoption, and long-term impact? Listen in for practical insights and leadership-level strategy.