Episode 377
RPA to AI: How Chick-fil-A’s Treasury Is Orchestrating the Next Tech Leap
Craig Jeffery talks with Steven Peterson of Chick-fil-A about their journey from RPA to APIs to agent-based AI. They discuss use cases in bank connectivity, forecasting, and document summarization, as well as the progression from bots to orchestration. How does a lean treasury team innovate at scale? Listen in to hear how curiosity and strategy are driving real transformation.
Host:
Craig Jeffery, Strategic Treasurer
Speaker:
Steven Peterson, Chick-fil-A
Subscribe to the Treasury Update Podcast on your favorite app!
Related Resources
Precision & Power ebook
This ebook provides treasury professionals with a foundational understanding of artificial intelligence and its practical implications for finance. Designed for those looking to engage with AI in practical ways that meaningfully and safely support business functions, this first installment in our series on AI offers clear explanations of key concepts and subtypes, including machine learning, generative AI, and agentic AI.
Effective Counterparty Risk Management with Chick-fil-A
In this episode of the Treasury Update Podcast, we discuss the importance of counterparty risk management. Recent FDIC actions raised concerns in the market, and Steven Peterson from Chick-fil-A is joining us today to outline how they manage and monitor banks using a bank risk dashboard. He discusses the significance of capital ratios and staying informed about banks.
