by Brian Weeks | Sep 11, 2025 | Replays, Webinars
If the customer is always right, but their expectations change over time and by age cohort, how can we understand what optimized customer service looks like? How will that vary over time for commercial and corporate customers of banks? Service-channel preferences are shaped by task type, urgency, frustration level, and speed of response. When do customers prefer self-service, AI/chatbot assistance, or direct human interaction? With insights from the treasury and banking industries, this webinar will explore how treasury professionals can evaluate and influence these dynamics to strengthen their organization’s banking relationships and service outcomes.
by Brian Weeks | Aug 29, 2025 | Replays, Webinars
Agentic AI is emerging as a powerful tool for treasury, particularly in areas where accuracy and agility are essential, such as cash forecasting. Managing processes in a transparent way via the use of agents alters how treasury can run an effective forecast. This webinar will cover the fundamentals of AI and agents, the role of deterministic forecasts, and how agents can streamline forecasting processes on their own and via orchestration of other agents. Examples will illustrate how AI agents detect and adapt to changing financial information, offering treasurers sharper insights and faster responses.
by Brian Weeks | Aug 28, 2025 | Replays, Webinars
The trends in fraud are disconcerting as losses mount and attack methods become more sophisticated. In this webinar, we will explore key strategies and tools that companies use to fight against fraud effectively. This discussion covers human readiness, fraud detection/prevention services, and how payment tools (e.g., payment hubs) can be leveraged in the fight. This session will be highly relevant for AP, treasury, AR, finance, cyber security teams, and everyone involved in the payment flow in your organization. Protect your payments. Learn how to be better prepared while improving your operational efficiency.
by Brian Weeks | Aug 27, 2025 | Replays, Webinars
Trade policy concerns and shifting tariff rates are at the forefront of executive concerns. What fundamental changes are underway that can shift how companies plan, invest, grow, and adapt?
This session will deliver practical insights on how CFOs and finance executives are adapting strategies in response to rising costs, shifting growth expectations, and an evolving global economic backdrop. Discover the tactics top-performing organizations are using to safeguard profitability, optimize investment, and ensure resilient business operations in light of trade policy realignment and turbulence.
by Brian Weeks | Aug 22, 2025 | Fintech Hotseat Head-2-Head, Replay, Replays, Webinars
Listen in to this fintech Head-to-Head session as cash positioning solution providers show how they automate and optimize this process for companies. Organizing your cash effectively and efficiently via various solution sets is now significantly easier.
by Brian Weeks | Aug 11, 2025 | Replays, Webinars
For solving the challenges we encounter with payments, companies don’t want to be restricted to picking one of many. Faster. Better Information. Secure. Easy. We like the idea that we want more than one…or even all of the above. This session will dig into the challenges companies have with payments and payment rails, over time and currently, and identify how those challenges are being solved across the various domains that matter: time, efficiency, control, flexibility, insight, and visibility. Join us as we cover how new developments with formats, payment rails, and security services help address these challenges.
