Payments has been undergoing significant changes with new payment rails, faster payment and settlement and additional challenges to validate and secure payments. This session will provide an outlook on payments for 2022 and will provide an outlook on various hot items.
Changing expectations, developing technology and new payment rails all add to the value proposition for engaging in payment transformation. Transformation is occurring separately in individual areas (AP, Treasury, Operating Areas) and on an organizational-wide basis. This session covers some of the key drivers of payment transformation: demands for improved process efficiency; a broader view that includes internal areas and counterparties; risk management and fraud prevention; timeliness. Making payments faster addresses a speed concern. Making payments better might streamline the communication of payment information between partners more efficiently. Making payments more secure has become an executive demand. Payment transformation doesn’t look at these elements in isolation or with a one-size-fits all. This fast-paced discussion will cover how organizations can develop and implement a comprehensive transformation of their payment processes and technology.
Payments are very much in focus these days both for the payer and the payee. One company’s payable is another company’s receivable, but many times, organizations don’t think through the overall experience of a transaction outside of their organization. This can lead to an unsatisfying experience for the supplier, and this lack of satisfaction can boomerang right back on the sender, whether in the form of exception management or numerous connections to resolve an issue or update a setup. Payment efficiency and customer experience are two sides of the same coin. What decreases CX and ruins efficiency? Defects and manual activity. What is the biggest driver of defects and manual activity? A process that is designed with excessive touchpoints. This session will explore the pain points experienced by so many companies and examine strategies that companies deploy to reduce touchpoints, improve customer experience and increase efficiency in the world of payments.
Organizational growth is a good thing, but scaling up isn’t always easy when it comes to payments. Significant efficiency is often necessary to support this growth and keep things running smoothly and securely. This webinar will explore the use of technology and outsourcing for achieving scale and efficiency without compromising safety. Specific topics discussed will include the following:
-Easy of deployment
-Scaling through outsourcing
-Building efficiency throughout the entire payable process
Finance professionals know the vital importance of protecting their payments against the ever-present threat of fraud. As technology evolves rapidly, the modern accounts payable department has many options and tactics available to it for mitigating fraud risks. This webinar will explain those options and tactics, focusing on the use of technology for controls, such as vendor validation, to prevent fraud and manage payments efficiently and securely.