by Elizabeth Jeffery | Sep 7, 2021 | Replays, Webinars
Changing expectations, developing technology and new payment rails all add to the value proposition for engaging in payment transformation. Transformation is occurring separately in individual areas (AP, Treasury, Operating Areas) and on an organizational-wide basis. This session covers some of the key drivers of payment transformation: demands for improved process efficiency; a broader view that includes internal areas and counterparties; risk management and fraud prevention; timeliness. Making payments faster addresses a speed concern. Making payments better might streamline the communication of payment information between partners more efficiently. Making payments more secure has become an executive demand. Payment transformation doesn’t look at these elements in isolation or with a one-size-fits all. This fast-paced discussion will cover how organizations can develop and implement a comprehensive transformation of their payment processes and technology.
by Elizabeth Jeffery | Aug 5, 2021 | Replays, Webinars
With rising fraud rates and new threats cropping up for digital payments, treasurers are seeking to decrease the risk of fraud and strengthen their defenses. While there are a number of ways individual companies can batten down their own security hatches, there are also ways networks as a whole can build a robust defense. This webinar will discuss how networks and participants can join forces to protect digital payments and combat fraud.
by Elizabeth Jeffery | Jul 28, 2021 | Replays, Webinars
Payments are very much in focus these days both for the payer and the payee. One company’s payable is another company’s receivable, but many times, organizations don’t think through the overall experience of a transaction outside of their organization. This can lead to an unsatisfying experience for the supplier, and this lack of satisfaction can boomerang right back on the sender, whether in the form of exception management or numerous connections to resolve an issue or update a setup. Payment efficiency and customer experience are two sides of the same coin. What decreases CX and ruins efficiency? Defects and manual activity. What is the biggest driver of defects and manual activity? A process that is designed with excessive touchpoints. This session will explore the pain points experienced by so many companies and examine strategies that companies deploy to reduce touchpoints, improve customer experience and increase efficiency in the world of payments.
by Elizabeth Jeffery | May 11, 2021 | Replays, Webinars
Organizational growth is a good thing, but scaling up isn’t always easy when it comes to payments. Significant efficiency is often necessary to support this growth and keep things running smoothly and securely. This webinar will explore the use of technology and outsourcing for achieving scale and efficiency without compromising safety. Specific topics discussed will include the following:
-Easy of deployment
-Scaling through outsourcing
-Building efficiency throughout the entire payable process
by Elizabeth Jeffery | Mar 19, 2021 | Replays, Webinars
A year into the COVID-19 global pandemic, the Treasury Coalition continues to gather data on the crisis and recovery. The Coalition, formed to assist treasury and finance professionals by means of timely information, collects and distributes data through the Global Recovery Monitor, a brief survey currently run on a bi-monthly basis. Its areas of inquiry include concerns and response plans, economic preparations and outlooks, impact changes, and developments over time. With a full year’s worth of data now, this webinar will review the results of all 19 periods, dive into cross cuts, and discuss what organizations can do moving forward in 2021.
