Webinar: Corporate Treasury: Requirements for Optimized Service | October 7

Webinar: Corporate Treasury: Requirements for Optimized Service | October 7

If the customer is always right, but their expectations change over time and by age cohort, how can we understand what optimized customer service looks like? How will that vary over time for commercial and corporate customers of banks? Service-channel preferences are shaped by task type, urgency, frustration level, and speed of response. When do customers prefer self-service, AI/chatbot assistance, or direct human interaction? With insights from the treasury and banking industries, this webinar will explore how treasury professionals can evaluate and influence these dynamics to strengthen their organization’s banking relationships and service outcomes.

Webinar: Payments: Addressing Challenges of Visibility, Information, Speed, and Security | September 9

Webinar: Payments: Addressing Challenges of Visibility, Information, Speed, and Security | September 9

For solving the challenges we encounter with payments, companies don’t want to be restricted to picking one of many. Faster. Better Information. Secure. Easy. We like the idea that we want more than one…or even all of the above. This session will dig into the challenges companies have with payments and payment rails, over time and currently, and identify how those challenges are being solved across the various domains that matter: time, efficiency, control, flexibility, insight, and visibility. Join us as we cover how new developments with formats, payment rails, and security services help address these challenges.