In today’s episode of the Treasury Update Podcast, Doug Hartsema from The Hartsema Group discusses the importance of unfiltered feedback for banks and payment firms. He explains how transforming customers into advisors can have a significant impact and highlights the critical differences between customer and advisor voices. He also reads through examples of key customer quotes and discusses their meanings.
In today’s podcast, Karyn Brown from Austin Industries joins us to share her thoughts on why there isn’t a standard career path for treasurers. Craig Jeffery and Karyn also discuss the varied paths to becoming a treasurer, the implications of this diversity, and the current hiring environment. Listen in to learn more.
In today’s podcast, David Miller from Hunt Companies joins us to discuss the future of real-time information and payments. We’ll cover APIs, RTP, FedNow, and the need for implementation. Listen in to learn more.
Welcome to another episode of our Learning from Financial Fraud Series. In this twelfth episode, we’ll explore what can be learned from a recent payment flows assessment that led to discovering a fraudulent loss in another area. Craig Jeffery walks us through the attack method, the loss, and the key takeaways. Listen in to learn more.
In today’s podcast, Dustin Senger, Treasurer of Knife River, shares the challenges and impacts of corporate spinoffs on treasury operations. Learn about Knife River’s journey to creating more value for shareholders through a spinoff, as well as how they have handled the separation of systems from the former parent company. The conversation also covers staffing, financing, and setting up new banking structures. Listen in to learn more.