by Brian Weeks | Sep 11, 2025 | Registration, Webinars
If the customer is always right, but their expectations change over time and by age cohort, how can we understand what optimized customer service looks like? How will that vary over time for commercial and corporate customers of banks? Service-channel preferences are shaped by task type, urgency, frustration level, and speed of response. When do customers prefer self-service, AI/chatbot assistance, or direct human interaction? With insights from the treasury and banking industries, this webinar will explore how treasury professionals can evaluate and influence these dynamics to strengthen their organization’s banking relationships and service outcomes.
by Elizabeth Jeffery | Sep 10, 2025 | Survey Results, Survey Results Reports
Survey Results AI in Treasury & Finance Artificial intelligence (AI) has become one of the hottest topics for discussion of late. The 2025 AI in Treasury & Finance Survey captured the current AI use for treasury activity, as well as future plans, covering...
by Brian Weeks | Sep 8, 2025 | Registration, Webinars
This webinar will explore how AI-powered tools can unlock receivables and strengthen working capital. Attendees will learn how automation can drive more predictable cash flows, lower days sales outstanding (DSO), and reduce bad debt through improved credit and collections practices. The session will also highlight strategies for evaluating solutions to ensure they align with organizational needs and support long-term scalability.
by Brian Weeks | Aug 29, 2025 | Registration, Webinars
Agentic AI is emerging as a powerful tool for treasury, particularly in areas where accuracy and agility are essential, such as cash forecasting. Managing processes in a transparent way via the use of agents alters how treasury can run an effective forecast. This webinar will cover the fundamentals of AI and agents, the role of deterministic forecasts, and how agents can streamline forecasting processes on their own and via orchestration of other agents. Examples will illustrate how AI agents detect and adapt to changing financial information, offering treasurers sharper insights and faster responses.
by Brian Weeks | Aug 28, 2025 | Registration, Webinars
The trends in fraud are disconcerting as losses mount and attack methods become more sophisticated. In this webinar, we will explore key strategies and tools that companies use to fight against fraud effectively. This discussion covers human readiness, fraud detection/prevention services, and how payment tools (e.g., payment hubs) can be leveraged in the fight. This session will be highly relevant for AP, treasury, AR, finance, cyber security teams, and everyone involved in the payment flow in your organization. Protect your payments. Learn how to be better prepared while improving your operational efficiency.
by Brian Weeks | Aug 28, 2025 | Registration, Webinars
Artificial intelligence is an area of high interest and increasingly important focus for treasury teams seeking to improve performance and prepare for the future. This live, three-hour workshop featuring technology and treasury experts is designed to meet the need for practical, detailed, and finance-specific insights on AI. Attendees will gain a grounded view of how AI is being applied across treasury functions, the challenges and opportunities it presents, and real-world considerations surrounding adoption. With a focus on actionable knowledge and industry relevance, this workshop will equip participants to better evaluate, plan, and execute their own AI initiatives.
