by Brian Weeks | Oct 28, 2024 | Replays, Webinars
The process of implementing new bank services (or, from the bank’s perspective, adding a new customer) is normally characterized as lengthy, painful, and necessary. Given that most companies have to add bank services or shift banks regularly, the need for improvements to onboarding processes is clear. This webinar will examine a number of leading practices for implementation (or onboarding) and show how these matter to both commercial/corporate clients and banks. This will provide the listeners with a blueprint of what to request from their banks and help move the conversations and projects forward more gracefully.
by Brian Weeks | Apr 26, 2024 | Replays, Webinars
Immediate payments have been emerging across the nation over the past ten years. Speed certainly matters in certain use cases, while richer information is important in most use cases, and improved security is top of mind. This webinar will review some of the key drivers for the use of “instant” payments. Why are companies already using these payment rails, and what is being contemplated and planned? What are the use cases? How are instant payments improving and innovating the treasury functions and funds flow? What are some of the key differences, and how can payment/treasury professionals best plan to take advantage of better payments?
by Brian Weeks | Apr 22, 2024 | Replays, Webinars
It is imperative for today’s finance professionals to expand their knowledge of generative AI technologies to keep pace with developments in the market. This session will explore the different uses of AI, for both bad and good, and how finance teams can leverage AI tools in the B2B payment process to protect their bottom line. Attendees will learn about some of the major innovations in AI that are impacting their functions, and the discussion will examine the opportunities and risks AI presents. Featuring a discussion between experienced leaders in AI, including the foremost expert at Colgate-Palmolive, the CEO of B2B payment security platform Trustmi, and the founder and managing partner of consulting firm Strategic Treasurer, the session will offer attendees a deeper understanding of AI tools they can leverage in their day-to-day to protect their B2B payment workflows and avoid future cyberattacks.
by Brian Weeks | Apr 1, 2024 | Podcast
Payment processing is no longer just transactional. It’s now about weaving payments seamlessly into the customer journey. In today’s podcast, Craig Jeffery, Managing Partner of Strategic Treasurer, and Layne Kight, Sr. Product Manager of Digital Payment Solutions at Deluxe, discuss customer expectations across industries like healthcare, utilities, and banking. They discuss how those industries cater to expectations, as well as practical ways the industry has improved over the past decade. Listen in to learn more.
by Brian Weeks | Feb 26, 2024 | Replays, Webinars
Expanding sales globally comes with many upsides but also with significant challenges. Managing how payments are collected in numerous countries is an issue for even the largest companies. For others, this has been a nearly insurmountable challenge. This session will cover various complexities of managing inbound payments: countries, banking considerations, compliance requirements, and friction for your customers. Methods of reducing this complexity will be explored from multiple views, including operational efficiency, liquidity management, cost, and client impact.
