#161 – Becoming a Treasurer Series: Part 22 – Communication: Mars and Venus

#161 – Becoming a Treasurer Series: Part 22 – Communication: Mars and Venus

How can you minimize the communication conflict between treasurers and controllers? On this episode of the Becoming a Treasurer series, Author Craig Jeffery continues a mix of interviews around his book, The Strategic Treasurer: A Partnership for Corporate Growth. The chapter of discussion, “Communication: Mars and Venus,” explores the variety of ways the treasurer and controller see things differently. The reasons behind these differences are described and discussed, allowing for understanding between these two crucial financial players. Listen in to the discussion to find out more.

Webinar: Payment Security Services in Context: Stacking Your Defensive Line

Webinar: Payment Security Services in Context: Stacking Your Defensive Line

With rising fraud rates and new threats cropping up for digital payments, treasurers are seeking to decrease the risk of fraud and strengthen their defenses. While there are a number of ways individual companies can batten down their own security hatches, there are also ways networks as a whole can build a robust defense. This webinar will discuss how networks and participants can join forces to protect digital payments and combat fraud.

2021 Survey Reports & Infographics

2021 Survey Reports & Infographics AP/AR Processing | B2B Payments | Fraud & Controls | Technology Request Reports & Infographics Modernizing AP Processing This survey, underwritten by Deluxe, looked at various practices and plans for modernizing and automating AP...
Webinar: Digital Transformation Strategy Series: Part 2 – Navigating the New Tech Landscape

Webinar: Digital Transformation Strategy Series: Part 2 – Navigating the New Tech Landscape

Visibility, data connectivity and forecasting are crucial to staying afloat in today’s climate, and leveraging new technology is becoming more and more crucial to achieving those goals. From RPA to AI and ML, the alphabet soup is confusing but increasingly important to treasury’s daily life. Learn the fundamentals of these technologies and how they can empower your treasury team to unlock efficiency and access accurate information.

Webinar: Payment Efficiency – Improving Customer Experience by Reducing Touchpoints

Webinar: Payment Efficiency – Improving Customer Experience by Reducing Touchpoints

Payments are very much in focus these days both for the payer and the payee. One company’s payable is another company’s receivable, but many times, organizations don’t think through the overall experience of a transaction outside of their organization. This can lead to an unsatisfying experience for the supplier, and this lack of satisfaction can boomerang right back on the sender, whether in the form of exception management or numerous connections to resolve an issue or update a setup. Payment efficiency and customer experience are two sides of the same coin. What decreases CX and ruins efficiency? Defects and manual activity. What is the biggest driver of defects and manual activity? A process that is designed with excessive touchpoints. This session will explore the pain points experienced by so many companies and examine strategies that companies deploy to reduce touchpoints, improve customer experience and increase efficiency in the world of payments.